Hotel Pick-up Service on the South Shore
You can drop off guest items with us or call for a pick-up.
- Please complete a return form with at minimum the guests full name, email, phone, the item(s) to be returned, and the name of your hotel/etc.
- For a pick-up please FAX us instead of calling, or drop off the item(s) at the store. Note we charge $5 to the guest for items we pick-up.
- We call the guest to confirm payment details, the shipping address and to explain this process.
- We pickup the item(s) if you havent already dropped them off.
- We quote the shipment and email the guest three shipping options.
- We ship the items once we have heard back from the guest.
If we don't hear back after 3 days we will ship the item(s) the most cost-efficient method.
Download the return form here. Feel free to make copies as needed.